Factors that make customers revisit nail-shops depending on customers' lifestyle and satisfaction levels

نویسندگان
چکیده

برای دانلود باید عضویت طلایی داشته باشید

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

E-Service Quality and its Impact on Customer Satisfaction and Trust: An Empirical Study on Greek Customers of Internet Shops

The use of Internet as a mean of shopping goods and services is growing over the past decade. Businesses in the e-commerce sector realize that the key factors for success are not limited to the existence of a website and low prices but must also include high standards of e-quality. Research indicates that the attainment of customer satisfaction brings along plenty of benefits. Furthermore, trus...

متن کامل

Factors that Affect Customers Readiness for Internet-based BI Services

The banking industry is a strong leader in the use of Internet technologies for revolutionizing customer services. This study explores demographic and financial factors that may affect the use of Internet-Banking (IB) services provided by a large bank. The study analyzed certain IB activities for a large sample of the bank's customers. The analysis highlights some usage characteristics and patt...

متن کامل

a framework for identifying and prioritizing factors affecting customers’ online shopping behavior in iran

the purpose of this study is identifying effective factors which make customers shop online in iran and investigating the importance of discovered factors in online customers’ decision. in the identifying phase, to discover the factors affecting online shopping behavior of customers in iran, the derived reference model summarizing antecedents of online shopping proposed by change et al. was us...

15 صفحه اول

Knowledge Management in Service Encounters: Impact on Customers' Satisfaction Evaluations

Purpose – This paper integrates the knowledge management and marketing literatures to examine the relationships between knowledge management (KM) practices during a service exchange and customers’ satisfaction and behavioral intentions. Design/methodology/approach Data were collected in an experimental setting using video scenarios; hypotheses were tested using MANOVA and ANCOVA. Findings Resul...

متن کامل

Influence of Choiceboards on E-Commerce Customers: An Empirical Study of Factors Impacting User Satisfaction

Choiceboard technology is increasingly being offered in e-commerce environments. This technology allows customers to configure their products and services by choosing from a menu of attributes, components, delivery options, and prices. This paper examines, in the context of a choiceboard environment, the impact of system and information quality, and information presentation on information and d...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

ژورنال

عنوان ژورنال: Korean Journal of Human Ecology

سال: 2009

ISSN: 1226-0851

DOI: 10.5934/kjhe.2009.18.2.547